CMU to promote student success with new initiative

The Office of Student Success will employ coaches to promote student retention
Office of Student Success to promote student retention

Central Michigan University students will find enhanced student services this year to guide them through college life. The Office of Student Success, newly introduced for the 2013-2014 academic year, aims to promote student retention, progression toward a degree and graduation in four years.

The new office will employ six full-time success coaches who will work with individual students on a week-to-week basis to solidify their academic goals and priorities while keeping them on track toward graduation. The success coaches will help students accomplish their maximum potential while assisting with issues ranging from good study habits to managing their finances.

Jason Bentley, the new director for OSS, says the mission of the office is to help students navigate their college experience successfully and positively.

“If you went to a new city, you’d want to get directions and find all of the best places to eat,” Bentley said. “When you go somewhere new, you don’t always know the lay of the land. OSS aims to provide a college GPS for students so they can optimize their CMU experience.”

OSS is a division of Enrollment and Student Services. Focused on the quality of student progress, Bentley says OSS will help flag issues that hinder student success while also identifying areas of improvement for the university to better the CMU experience for its student population — such as academic support, student employment opportunities and financial aid.

“The office is meant to provide advocacy for students as well as provide objective information on student progress to the university,” Bentley said. “To support the academic success of students and university programs, OSS will work to help understand and enhance student progress.”

The launch of OSS was recently approved by the Board of Trustees in July. The initiatives of the office will be a collaborative effort with CMU’s academic departments and colleges to assist students experiencing personal and academic difficulty and to help develop programs that improve student success.

The office will be headquartered in Ronan Hall with walk-ins welcome.

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